Service Connections and Disconnections
To apply for electric service, please call Customer Service at (803) 754-0153 or toll free 1-800-628-0336. An on-line credit check will be performed on new members and a deposit may be required. For active members, in-house credit is used to determine deposits.
Please have available the following information when you call:
- Driver’s License (or picture ID)
- Social Security Number of all applicants
- Home and work numbers
- E-mail address (if applicable)
- Service address (meter number is helpful if an existing service)
- Mailing address
- Location of property
- Proper permits if applying for construction
Contact your local or city authorities for specific electrical building codes.
Disconnection of Service
Our Customer Service Department will be glad to take disconnects by telephone. Please have your account number(s) handy and be able to provide positive verbal identification, forwarding address and phone numbers when you can be reached during the day. Please also indicate if you have security lights or more than one account that needs to be disconnected.